General

  • Our professional gel products are only available to trained nail technicians and beauty therapists. Our home care products are available for anyone to purchase, these include our nail treatments, nail polishes and luxury hand care range

  • Nail treatments can include both gels and polishes designed to improve the condition of the natural nail. At BIO SCULPTURE, this ranges from our ETHOS treatment bases for home use, which support brittle, damaged, or weak nails, to professional prescriptive gel manicures performed in salon. Each treatment is tailored to the individual nail, delivering both visible results and long-term nail health. You can experience a professional BIO SCULPTURE treatment through our salon finder.

  • Yes. BIO SCULPTURE products are vegan, cruelty-free, and developed with a strong focus on nail health and safety. The system is designed to deliver professional results without unnecessary harsh ingredients.

  • Yes. BIO SCULPTURE offers a range of retail products designed to support nail health between salon visits. These follow the same prescriptive philosophy as our professional treatments and can be purchased through selected stockists or online.

  • BIO SCULPTURE is built around a prescriptive approach to nail health. Instead of a one-size-fits-all system, products are selected based on your individual nail type and condition. This allows for long-lasting, healthy results while actively supporting and protecting the natural nail. All ingredients used in BIO SCULPTURE products are allergy tested.

  • You can find certified BIO SCULPTURE salons through our salonfinder. All listed professionals are trained to deliver treatments using the correct techniques and products for your nails.

Professional / Training

  • If you’re already qualified, our conversion courses are the fastest way to transition into the BIO SCULPTURE system. You’ll learn the prescriptive approach, correct application techniques, and how to elevate your services using our products. Contact us to express your interest

  • Our education goes beyond technique. We teach a system built on nail health, precision, and a prescriptive approach. This allows you to deliver consistently high-quality results and stand out in a competitive market. Once you are part of the Bio Sculpture family our HQ, our educators and our Bio Sculpture community will support you every step of your journey.

  • No. We offer beginner pathways as well as advanced and conversion training, so you can enter at the level.

  • Yes. Our training programs are designed for both beginners and experienced professionals. You’ll learn not just how to apply product, but how to understand nail health, work with different nail types, and build a long-term, successful career.

  • Yes. BIO SCULPTURE is positioned as a premium, results-driven service. Many technicians use it to elevate their pricing, attract higher-value clients, and build a more sustainable business.

Product & Purchase

  • BIO SCULPTURE gels are developed for trained professionals and require proper application and removal techniques. This ensures both the performance of the product and the health of the natural nail are maintained. You can train with us here.

  • Retail products for home use can be purchased through our website or selected stockists. Professional gel products are exclusively available in our PROSHOP through Bio Beauty Co. to certified nail technicians/beauty therapists to ensure correct use and optimal results.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

  • We accept payments from major credit card companies like Visa, Mastercard, and Paypal.

Shipping & Delivery

  • Domestic shipping can take up to 5 business days. Metro cities usually 1 -2 days.

  • Orders over $99 will receive free standard shipping. Shipping rates can vary depending on your region and are calculated at checkout.

    Here are the full details of our Shipping Policy.

  • Yes, we offer free standard shipping for orders over $99. Check the cart to see the current deal on free shipping.

  • No, but we have distributors in most countries, please reach out to us, if you cannot find them and we'll help.

Warranty & Repair

  • All our products are subject to quality control.

    Our warranty provides a guarantee against manufacturer defects.

    The guarantee covers any manufacturing, design, or material defect. Please notify us within 30 days of noticing any defects.

    It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

  • No we do not offer extended warranties.

Returns & Refunds

  • If you would like a refund then please submit an enquiry form here

  • Yes, we offer full and partial refunds.

    Please enquire for more information about our Refund policy.

  • A refund request can be submitted within a month after the purchase is made.

  • In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

    In the case when the packaging has been opened and the product has been used, you may be eligible for a partial refund.

    In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

    Please check our Terms of Service to see if you're eligible for a refund.

  • When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

  • When an order includes free shipping, only the cost of the return shipping is handled by the customer.