Delivery Information

This website is operated by Bio Sculpture (N.S.W) Pty Ltd, T/As Bio Beauty Concepts. Throughout the site, the terms “we”, “us” and “our” refer to Bio Sculpture Australia

Australia Delivery

We will always strive to meet your delivery requirements; we use respected courier services and can deliver to most locations without any problems.

Delivery Services

• Australia Post – This is our DEFAULT service used for Australian deliveries. Tracking information is emailed to your nominated email address after your order has been dispatched. Estimated delivery time for Standard Post service is 2 to 5 business days, and for Express Post it is next business day delivery (up to 3 business days for Western Australia and Northern Territory, and regional areas).

Delivery Costs

Delivery prices vary depending on the weight, location and contents of the chosen item and delivery service, a price will be calculated during the checkout process when the delivery details have been entered.

If "signature required" is selected at checkout, a redelivery fee may be on-charged to the customer if they are not present to receive and sign for the order. 

Dispatch Times

• Orders are only dispatched Monday to Friday (excluding New South Wales public holidays)
• Orders placed before 12:00 (Monday to Friday) will be sent out that same day provided they are paid for in full, unless otherwise instructed by customer. The exception to this are when periods of high-volume orders are experienced by our website.
• Any orders placed after 12:00 (Monday to Friday) may only be sent out the following dispatch day.

All delivery dates and/or times communicated are for indicative purposes only and do not constitute a committed delivery date and/or time or any form of contractual guarantee.

Please be advised that we are not able to add to any order once it has begun processing.

- If an order has been placed after a previous order has already been dispatched, this new order would incur an additional full postage charge.

- Please call the Bio Beauty Concepts Distribution Centre on (02) 8218 4500 for any concerns regarding the above